User Agreement

This User Agreement outlines the terms and conditions under which individuals and businesses can use the services provided by Vukteam. By accessing and using our platform or services, you agree to comply with the terms set forth in this agreement. It is essential that all users understand their rights and responsibilities when engaging with Vukteam’s services, ensuring a fair and transparent experience for everyone involved.

Acceptance of Terms

By registering or using the Vukteam platform, you confirm that you have read, understood, and agree to abide by all the terms and conditions outlined in this User Agreement. If you do not agree to any part of this agreement, you are advised not to use our services.

• Binding Agreement: This User Agreement is a legally binding contract between you (the user) and Vukteam, covering all interactions on our platform.
• Modifications: Vukteam reserves the right to modify or update this agreement at any time. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the updated terms.

User Responsibilities

All users of Vukteam’s services are expected to act in accordance with applicable laws and maintain ethical conduct while using the platform. This section outlines the specific responsibilities of users when engaging with Vukteam’s services.

Accurate Information

Users must provide accurate, up-to-date, and complete information during the registration process and throughout their engagement with Vukteam’s services. This applies to both individuals and businesses using the platform.

• Registration Details: You agree to provide accurate information during registration, including your name, contact information, and any relevant details required by Vukteam.
• Updating Information: It is your responsibility to promptly update any changes to your contact or business information to ensure your account remains current.

Platform Usage

Users are required to use Vukteam’s platform and services in a lawful and respectful manner. Misuse of the platform or violation of this agreement may result in account suspension or termination.

• Prohibited Activities: Users may not engage in any activity that disrupts or interferes with the operation of the platform, including but not limited to hacking, spamming, or attempting to bypass security measures.
• Respectful Conduct: All users must interact respectfully with other users, workers, and Vukteam staff. Harassment, abusive language, or discriminatory behavior will not be tolerated.

Vukteam’s Responsibilities

Vukteam is committed to providing a reliable, transparent, and secure platform for its users. The company strives to meet the needs of both businesses and workers by offering quality services while upholding legal and ethical standards.

Service Availability

Vukteam ensures that its platform and services are available to users with minimal interruptions. However, there may be instances where service is temporarily unavailable due to maintenance or technical issues.

• Platform Uptime: Vukteam aims to maintain maximum uptime for its platform, ensuring continuous access for users. In the event of downtime, we will take necessary steps to restore services as quickly as possible.
• Technical Support: Users have access to customer support for any technical issues they may encounter. Our support team is available to assist with resolving any problems related to platform functionality.

Data Privacy and Security

Vukteam takes the privacy and security of user data seriously. We implement robust security measures to protect your personal and business information from unauthorized access or breaches.

• Data Protection: All user data is stored securely and handled in accordance with applicable data protection laws. Vukteam does not share your personal information with third parties without your consent, except where required by law.
• Encryption and Security Protocols: The platform employs encryption and other security protocols to safeguard data transmission and storage.

Account Registration and Termination

To use Vukteam’s services, users must create an account. This section outlines the registration process and the circumstances under which accounts may be terminated.

Account Registration

Users must complete the registration process to access Vukteam’s platform. This includes providing accurate contact and business information, as well as agreeing to this User Agreement and any other applicable terms.

• Eligibility: You must be of legal age and have the authority to enter into this agreement to register for a Vukteam account.
• Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their accounts.

Account Termination

Vukteam reserves the right to suspend or terminate user accounts in cases of misuse, violation of this agreement, or legal obligations. Users may also choose to deactivate their accounts if they no longer wish to use the platform.

• Voluntary Termination: You may terminate your account at any time by contacting Vukteam support. Upon termination, your access to the platform and services will be revoked.
• Involuntary Termination: Vukteam may terminate or suspend accounts for reasons such as illegal activity, fraudulent behavior, or violations of platform rules.

Payment Terms

This section outlines the payment terms for businesses and users utilizing Vukteam’s paid services. It is essential that users understand their financial obligations and the payment processes involved in using the platform.

Service Fees

Vukteam offers both free and paid services. Users who engage in paid services are required to adhere to the agreed-upon pricing and payment terms as specified in their service contracts.

• Pricing Information: Users will be provided with clear pricing details for any paid services before entering into an agreement with Vukteam.
• Payment Schedules: Payments must be made according to the schedule outlined in your contract or service agreement with Vukteam.

Non-Payment Consequences

Failure to comply with payment obligations may result in service suspension or account termination. Vukteam will notify users of any payment issues and provide opportunities to resolve outstanding balances.

• Late Payments: In the event of late payments, Vukteam may impose penalties or suspend services until the balance is paid.
• Account Suspension: Non-payment over an extended period may result in the suspension of your account and access to Vukteam’s services.

Limitation of Liability

While Vukteam strives to provide reliable services, there are limitations to our liability in certain circumstances. This section explains the extent of our liability in the case of service interruptions, third-party interactions, or other issues.

Service Interruptions

Vukteam is not liable for any interruptions to the platform or service availability caused by factors beyond our control, including but not limited to technical failures, natural disasters, or regulatory changes.

• Technical Issues: While Vukteam takes measures to ensure the stability of the platform, we are not responsible for losses or damages caused by technical issues outside our control.
• Force Majeure: In cases of force majeure events, Vukteam is not liable for any service disruptions, and our obligations under this agreement may be suspended.

Third-Party Interactions

Vukteam is not responsible for any interactions or agreements made between users and third parties, including employment agreements, contracts, or disputes. Users are responsible for ensuring the legality and fairness of their interactions with third parties.

• Third-Party Services: If users engage with third-party services or contractors through the Vukteam platform, Vukteam is not liable for the quality, legality, or safety of those services.
• Dispute Resolution: Any disputes that arise between users and third parties must be resolved independently of Vukteam, unless otherwise stipulated by applicable laws.

Governing Law

This User Agreement is governed by the laws of Serbia. Any disputes arising from or related to this agreement will be subject to the jurisdiction of the courts located within Serbia.

• Legal Jurisdiction: Any legal actions or disputes arising from this User Agreement will be resolved in accordance with Serbian law.
• Dispute Resolution: Vukteam encourages resolving disputes through negotiation and mediation before pursuing legal action in court.